What information is collected
The site collects data you provide directly and data gathered automatically as you browse. Information you supply directly includes:
- Name, date of birth and gender;
- Email address, phone number and residential address;
- Payment details entered during deposits and withdrawals;
- Identity and address documents used to verify your age or identity.
Data collected automatically includes:
- IP address, device type, browser and operating system;
- Login times, session length and pages viewed;
- Gameplay and transaction activity on your account.
Why your data is used
Personal data of UK players is used for a defined set of purposes:
- Opening and managing your account;
- Confirming your identity and age;
- Processing deposits, withdrawals and other transactions;
- Preventing fraud and monitoring security;
- Meeting anti-money-laundering and licensing obligations;
- Answering enquiries and providing support;
- Sending service updates and, where agreed, marketing.
Legal grounds for processing
Data is processed on four grounds under the UK GDPR: performance of the user agreement, compliance with legal obligations, a legitimate interest in running a secure platform, and consent. Consent applies mainly to marketing messages, which can be withdrawn at any time without affecting the other grounds.
Sharing with third parties
Data is shared only with parties that help operate the service lawfully and securely:
- Payment processors handling deposits and withdrawals;
- Identity-verification and KYC providers;
- Hosting, IT and technical support suppliers;
- Analytics partners measuring site performance;
- Regulators and authorities where disclosure is legally required.
Personal information is never sold to third parties.
International transfers
Some providers process data outside the UK. Where that occurs, safeguards such as UK international data transfer agreements or standard contractual clauses are applied so your information receives an equivalent level of protection.
How long data is kept
Personal data is retained while your account is active and for the period required by law after it closes. Financial and verification records are typically held for at least five years to meet regulatory duties, after which data is deleted or anonymised.
How data is protected
Data is secured with encryption, restricted access, and regular security reviews. No system is completely immune to risk, but reasonable technical and organisational measures are in place to prevent unauthorised access, loss, or misuse.
Your rights
Under the UK GDPR and the Data Protection Act 2018, British players hold the following rights over their personal data:
- Access the information held about you;
- Correct data that is inaccurate or incomplete;
- Request deletion where no legal obligation requires retention;
- Restrict or object to certain processing;
- Receive your data in a portable format;
- Withdraw marketing consent at any time.
Requests are answered within the timeframes set by UK data-protection law, and you can also raise a concern with the Information Commissioner’s Office (ICO).
Age restriction
The service is intended only for adults aged 18 or over, the legal gambling age in the UK. Data is not knowingly collected from anyone below that age, and any such account is closed and its data removed.
Use of cookies
Cookies and similar technologies keep the site working, store preferences, and measure performance. The types used and the ways to manage them are described in the separate Cookies Policy.
Updates to this policy
This policy may change to reflect legal, technical, or operational developments. A revised version takes effect once published here, with the latest update date shown at the top of the page.